Hosted VoIP Review
If you own a small-to-medium sized business of 50 or less, a hosted Voice over Internet Protocol (VoIP) system is the right solution. The biggest advantage of hosted VoIP is the lower cost. When you purchase this type of system, your upfront costs are limited to phone equipment and basic network upgrades. Any upfront costs are limited to VoIP phones and basic upgrades, and you don't have to purchase a large and expensive system. Your monthly costs are also lower, and there’s no need to sign a service contract with a local telephone company.
Since a third-party vendor does most of the work for you, you don’t have to worry about configuring an expensive phone system on your own.
If you’ve priced a new private branch exchange system (PBX), you may already know that this type of system can cost you a lot of money. Not only can you save money with a VoIP system, but also you can take advantage of a phone system that provides high reliability and security. One of the biggest advantages of a hosted VoIP system is that you can direct calls to either an office phone or cell phone via a reliable Internet path.
Additional VoIP Benefits
Hosted VoIP phone systems also provide you with the following features/benefits:
- No busy signals
- Consistent company messages
- Fewer phone lines
- Voicemail for every extension
With a hosted VoIP system, incoming calls are routed to your company voicemail or cell phone after a few rings. In order to ensure that you never miss any calls from potential customers, you can also greet them with a recorded message. In addition, you can route calls to the appropriate department, and use fewer phone lines during the process.
Hosted VoIP systems also offer better voice messaging capabilities than traditional private branch PBX phone systems. For example, you can send inbound calls to both your desk phone and cell phone at the same time. You can also forward voicemail messages to an email address as well.
Many of the features (for example, a listing of missed, incoming, and outgoing calls) that users have on their cell phones are available on a hosted VoIP system. Voice quality on a hosted VoIP phone system is typically better than traditional office phone systems, and most features can be set up with a minimum amount of technical support.
As your company continues to grow, you will need to consider upgrading with your current phone system. Setting up a new phone system may cost you a little more upfront, but beyond that, a hosted VoIP system will still save you time and money in the long run.
